Genesys Cloud CX vs Medal Social Inbox
| Genesys Cloud CX | Medal Social Inbox | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | $75/mo | $129/mo |
| Open source | No | No |
| Platforms | Web, Windows, macOS, iOS, Android | Android, iOS, Web |
| Free plan | No | No |
| Paid from | 75 /user/mo | — |
Both are listed in Best Social Media Customer Service Software. On Samsung Mobile US Press, Genesys Cloud CX scores higher on our published basis.