Gainsight Customer Communities vs Mango CS

Gainsight Customer Communities

5.7 #98 in Knowledge base software

About Gainsight Customer Communities

Mango CS

8.3 #2 in Customer Success Software

About Mango CS
Gainsight Customer CommunitiesMango CS
Free planNoNo
Free trialNoNo
Paid from——
Open sourceNoNo
PlatformsWebAndroid, api, extension, iOS, Web
Free planNo—
Health scoring—Yes
Onboarding workflows—Yes
Renewal tracking—Yes
Success playbooks—Yes
Customer portal—Yes

Both are listed in Best Customer Success Software. On Samsung Mobile US Press, Mango CS scores higher on our published basis.