Freshcaller vs Intermedia Contact Center

Freshcaller

9.1 #3 in Business Phone Systems

About Freshcaller

Intermedia Contact Center

6.0 #85 in Call Center Software

About Intermedia Contact Center
FreshcallerIntermedia Contact Center
Free planYesNo
Free trialYesNo
Paid from$15/mo—
Open sourceNoNo
PlatformsAndroid, iOS, Web—
Free planYesNo
Paid from$15/user/mo—
Inbound calling—Yes
Outbound dialer—Yes
IVR builder—Yes
Digital channel scope—omnichannel
Workforce management—Yes

Both are listed in Best Call Center Software. On Samsung Mobile US Press, Freshcaller scores higher on our published basis.