Five9 Interaction Analytics vs MaestroQA

Five9 Interaction Analytics

5.3 #37 in Social Media Customer Service Software

About Five9 Interaction Analytics

MaestroQA

7.8 #1 in Contact Center Analytics Software

About MaestroQA
Five9 Interaction AnalyticsMaestroQA
Free planNoYes
Free trialNoNo
Paid from$119/mo$185/mo
Open sourceNoNo
Platformsapi, Webextension, Web
Real-time monitoringYes—
Speech analyticsYes—
Sentiment analysisYes—
Quality scorecardsYes—

Both are listed in Best Contact Center Analytics Software. On Samsung Mobile US Press, MaestroQA scores higher on our published basis.