EvaluAgent vs Stratifyd

EvaluAgent

6.8 #8 in Contact Center Analytics Software

About EvaluAgent

Stratifyd

6.7 #13 in Customer Interaction Analytics Software

About Stratifyd
EvaluAgentStratifyd
Free planNoNo
Free trialNoNo
Paid from—$1666.67/mo
Open sourceNoNo
PlatformsWebWeb
Free plan—No
Channel coverage—omnichannel
Sentiment analysis—Yes
Intent detection—Yes
Journey analysis—Yes

Both are listed in Best Customer Interaction Analytics Software. On Samsung Mobile US Press, EvaluAgent scores higher on our published basis.