eGain SelfService+AI vs ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus
6.9 #18 in IT Knowledge Base Software
About ManageEngine ServiceDesk Plus| eGain SelfService+AI | ManageEngine ServiceDesk Plus | |
|---|---|---|
| Free plan | No | |
| Paid from | $20/mo | $13/mo |
| Platforms | api, Web | Android, iOS, Linux, macOS, Web, Windows |
| Free plan | No | Yes |
| Customer portal | Yes | |
| Embedded widget | Yes | |
| Guided workflows | Yes | |
| Knowledge sources | files | |
| Paid from | 13 /mo | |
| SLA management | Yes | |
| IT asset management | Yes | |
| Knowledge base | Yes | |
| Asset management | Yes | |
| Approval workflows | Yes | |
| Employee portal | Yes | |
| Single sign-on | Yes | |
| Mobile apps | Yes |
Listed together in Best Customer Self-Service Software