Effigate vs Xurrent Service Level Management

Effigate

5.4 #40 in IT SLA Management Software

About Effigate

Xurrent Service Level Management

7.2 #4 in IT SLA Management Software

About Xurrent Service Level Management
EffigateXurrent Service Level Management
Free planNoNo
Free trialYesNo
Paid from$79/mo—
Open sourceNoNo
Platformsapi, Linux, macOS, Web, WindowsAndroid, api, iOS, Web
Free planNo—
SLA scopebothboth
Escalation automationYesYes
Business-hour calendarsYesYes
Multi-level SLAsYesYes
SLA reportingYesYes
API accessYesYes

Both are listed in Best IT SLA Management Software. On Samsung Mobile US Press, Xurrent Service Level Management scores higher on our published basis.