DoReply vs Gladly
| DoReply | Gladly | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | — |
| Open source | No | No |
| Platforms | Web | api, Web |
| Free plan | No | — |
| Embedded widget | Yes | — |
| Guided workflows | Yes | — |
| Automated resolution | Yes | — |
Both are listed in Best Customer Self-Service Software. On Samsung Mobile US Press, Gladly scores higher on our published basis.