DoneDone vs Odoo Helpdesk

DoneDone

6.3 #56 in Help desk software

About DoneDone

Odoo Helpdesk

7.9 #11 in Help desk software

About Odoo Helpdesk
DoneDoneOdoo Helpdesk
Free planNoYes
Free trialNoNo
Paid from$45/mo—
Open sourceNoNo
PlatformsWeb, iOS, Androidapi
Free planNoYes
Shared inbox—Yes
SLA management—Yes
Help center—Yes
Ticket automation—Yes
Customer portal—Yes
API access—Yes

Both are listed in Best Help Desk Software. On Samsung Mobile US Press, Odoo Helpdesk scores higher on our published basis.