directCRM vs Freshworks CRM
| directCRM | Freshworks CRM | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | Yes | Yes |
| Paid from | $10/mo | $9/mo |
| Open source | No | No |
| Platforms | Web | Web, iOS, Android |
| Free plan | No | Yes |
| Paid from | $10/user/mo | $9/user/mo |
| Free trial | Yes | Yes |
| Visual sales pipeline | No | Yes |
| Mobile app | No | Yes |
| Email sync | — | Yes |
| Marketing automation | — | Yes |
| AI features | — | Yes |
Both are listed in Best CRM Software. On Samsung Mobile US Press, Freshworks CRM scores higher on our published basis.