DevRev vs Zendesk Messaging

DevRev

8.2 #7 in Help desk software

About DevRev

Zendesk Messaging

6.1 #64 in Help desk software

About Zendesk Messaging
DevRevZendesk Messaging
Free planNoNo
Free trialNoNo
Paid from—$55/mo
Open sourceNoNo
PlatformsWeb, iOS, Androidapi
Free planYesNo
Shared inboxYes—
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYesYes
Paid from—$55/user/mo

Both are listed in Best Help Desk Software. On Samsung Mobile US Press, DevRev scores higher on our published basis.