DevRev vs Salesforce Service Cloud

DevRev

6.9 #34 in Help desk software

About DevRev

Salesforce Service Cloud

7.2 #21 in Help desk software

About Salesforce Service Cloud
DevRevSalesforce Service Cloud
Free planNoNo
Free trialNoNo
Paid from—$25/mo
Open sourceNoNo
PlatformsWeb, iOS, Androidapi
Free planYesNo
Shared inboxYesYes
SLA managementYesYes
Help centerYesYes
Ticket automationYesYes
Customer portalYesYes
API accessYesYes
Paid from—$25/user/mo

Both are listed in Best Help Desk Software. On Samsung Mobile US Press, Salesforce Service Cloud scores higher on our published basis.