Daktela WFM vs ShiftPilot WFM
| Daktela WFM | ShiftPilot WFM | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | Yes | No |
| Paid from | €20/mo | C$20/mo |
| Open source | No | No |
| Platforms | Android, api, iOS, macOS, Web, Windows | Android, iOS |
| Free plan | Yes | No |
| Demand forecasting | Yes | Yes |
| Skills-based scheduling | Yes | Yes |
| Intraday management | — | Yes |
Both are listed in Best Contact Center Workforce Management Software. On Samsung Mobile US Press, Daktela WFM scores higher on our published basis.