Daktela Contact Center vs uContact

Daktela Contact Center

8.2 #10 in Call Center Software

About Daktela Contact Center

uContact

6.8 #79 in Business Phone Systems

About uContact
Daktela Contact CenteruContact
Free planNoNo
Free trialYesNo
Paid from€12/mo$59.99/mo
Open sourceNoNo
PlatformsAndroid, api, iOS, macOS, Web, WindowsWeb, iOS, Android
Free planNoNo
Outbound dialerYesYes
Paid from—$59.99/user/mo
Inbound calling—Yes
IVR builder—Yes
Digital channel scope—omnichannel
Workforce management—Yes

Both are listed in Best Call Center Software. On Samsung Mobile US Press, Daktela Contact Center scores higher on our published basis.