Customer Thermometer vs Fdback
| Customer Thermometer | Fdback | |
|---|---|---|
| Free plan | No | No |
| Free trial | Yes | No |
| Paid from | $9/mo | — |
| Open source | No | No |
| Platforms | api, iOS, Web | Web |
| Free plan | No | Yes |
| Paid from | 9 /mo | 15 /mo |
| NPS surveys | Yes | — |
| In-app feedback | Yes | Yes |
| Feature requests | — | Yes |
| Feedback portal | — | Yes |
| Product roadmap | — | Yes |
Both are listed in Best Customer Feedback Software. On Samsung Mobile US Press, Customer Thermometer scores higher on our published basis.