Customer.io vs Twilio Engage

Customer.io

6.8 #14 in Email Marketing Software

About Customer.io

Twilio Engage

5.2 #33 in Customer Journey Orchestration Software

About Twilio Engage
Customer.ioTwilio Engage
Free planNoNo
Free trialNoNo
Paid from$100/mo—
Open sourceNoNo
PlatformsWeb, iOS, AndroidWeb
Free planNoNo
Paid from100 /mo—
Orchestration mode—both
Mobile app journeys—Yes
Web personalization—Yes
Real-time triggers—Yes

Both are listed in Best Customer Journey Orchestration Software. On Samsung Mobile US Press, Customer.io scores higher on our published basis.