Customer Health Compass vs Retain
| Customer Health Compass | Retain | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | No | Yes |
| Paid from | Free | $79/mo |
| Open source | No | No |
| Platforms | Web | api, Web |
| Free plan | Yes | No |
| Support data | Yes | — |
| Custom scoring models | Yes | Yes |
| Automated score updates | Yes | Yes |
| Health score segments | Yes | Yes |
| Paid from | — | 79 /mo |
| Product usage data | — | Yes |
| Outcome data | — | Yes |
| Risk alerts | — | Yes |
Both are listed in Best Customer Health Score Software. On Samsung Mobile US Press, Customer Health Compass scores higher on our published basis.