Convoso vs uContact

Convoso

5.8 #70 in Call Center Software

About Convoso

uContact

8.0 #14 in Call Center Software

About uContact
ConvosouContact
Free planNoNo
Free trialNoNo
Paid from—$59.99/mo
Open sourceNoNo
PlatformsWebWeb, iOS, Android
Inbound callingYesYes
Outbound dialerYesYes
IVR builderYesYes
Digital channel scopeomnichannelomnichannel
Recording retention30 days—
Free plan—No
Paid from—$59.99/user/mo
Workforce management—Yes

Both are listed in Best Call Center Software. On Samsung Mobile US Press, uContact scores higher on our published basis.