Civica Complaints Management vs Socianote
| Civica Complaints Management | Socianote | |
|---|---|---|
| Free plan | No | Yes |
| Free trial | No | No |
| Paid from | — | $99/mo |
| Open source | No | No |
| Platforms | Android, api, iOS, Web | Android, iOS, Web |
| Workflow automation | Yes | Yes |
| Free plan | — | Yes |
| Paid from | — | $99/user/mo |
| Case intake forms | — | Yes |
| Audit trail | — | Yes |
| Reporting dashboards | — | Yes |
| Mobile apps | — | Yes |
| Deployment | — | cloud |
Both are listed in Best Case Management Software. On Samsung Mobile US Press, Socianote scores higher on our published basis.