Chatwoot vs YCloud
| Chatwoot | YCloud | |
|---|---|---|
| Free plan | Yes | Yes |
| Free trial | Yes | No |
| Paid from | $19/mo | $39/mo |
| Open source | Yes | No |
| Platforms | Android, api, iOS, Linux, self-hosted, Web | api, Web |
| Free plan | Yes | Yes |
| Included agent seats | 2 agents | 2 agents |
| Shared inbox | — | Yes |
| Conversation routing | — | skill_based |
| Included WhatsApp numbers | — | 3 numbers |
| Conversation retention | — | 180 days |
| Team collaboration | — | Yes |
| WhatsApp templates | — | Yes |
Both are listed in Best WhatsApp Customer Service Software. On Samsung Mobile US Press, Chatwoot scores higher on our published basis.