Chatwoot vs Desk Manager

Chatwoot

9.4 #3 in Help desk software

About Chatwoot

Desk Manager

6.1 #65 in Help desk software

About Desk Manager
ChatwootDesk Manager
Free planYesNo
Free trialYesNo
Paid from$19/mo—
Open sourceYesNo
PlatformsAndroid, api, iOS, Linux, self-hosted, Webapi
Free planYes—
Paid fromFree—
SLA managementYesYes
Help centerYesYes
API accessYesYes
Included agent seats2—
Shared inbox—Yes
Ticket automation—Yes
Customer portal—Yes

Both are listed in Best Help Desk Software. On Samsung Mobile US Press, Chatwoot scores higher on our published basis.