Casey the Help Agent vs Intercom
| Casey the Help Agent | Intercom | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | $2/mo | $19/mo |
| Open source | No | No |
| Platforms | Android, iOS, Web | Android, iOS, Web |
| Free plan | No | No |
| Supported channels | voice, web, portals, SMS, WhatsApp | — |
| Workflow actions | Yes | — |
| Human handoff | Yes | — |
| Voice support | Yes | — |
| Multilingual support | Yes | — |
Both are listed in Best AI Customer Service Agents. On Samsung Mobile US Press, Intercom scores higher on our published basis.