Casey the Help Agent
Score6.8
Rank#6 of 55
From$2/mo
Free planNo
Runs onAndroid, iOS, Web
Summary
Casey the Help Agent is ranked #6 of 55 in AI customer service agents on Samsung Mobile US Press. It runs on Android, iOS, Web. There is no free plan. Paid plans start at $2/mo.
Casey the Help Agent plans and pricing
All plansHelp Agent Resolutions $2/mo Pay-per-resolution; no resolution, no charge Out-of-the-box setup to deploy across channels · Unified Search and Chat on help sites and portals · Personalized conversational agent grounded in structured and unstructured data · Unmetered Agentforce actions and Data 360 queries per resolution salesforce.com · 25 Sept 2026
Core $195/mo Billed annually Case management · Self-Service Help Center · Slack Business+ with Slackbot salesforce.com · 25 Sept 2026
Advanced $395/mo Billed annually Includes Core · Casey, the Help Agent · Premier Success Plan, full sandbox, Backup & Recover / Data Detect salesforce.com · 25 Sept 2026
Max $550/mo Billed annually 2.75M Flex Credits per org per year · 1 GB data storage per user salesforce.com · 25 Sept 2026
Compared on AI customer service agents
- Free plan
- Nosalesforce.com
- Supported channels
- voice, web, portals, SMS, WhatsAppsalesforce.com
- Workflow actions
- Yessalesforce.com
- Human handoff
- Yessalesforce.com
- Voice support
- Yessalesforce.com
- Multilingual support
- Yessalesforce.com
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Where it ranks on Samsung Mobile US Press
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Sources
- salesforce.com/service/customer-self-service/· checked 25 Sept 2026
- salesforce.com/service/pricing/· checked 25 Sept 2026