Broadly Reputation vs SmartCustomer
| Broadly Reputation | SmartCustomer | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | $79/mo | — |
| Open source | No | No |
| Platforms | Android, iOS, Web | Web |
| Paid from | $79/mo | — |
| Review sources | Google, Facebook, Yelp, and other popular sites | SmartCustomer, Google Seller Ratings, Google Product Reviews, Facebook, X, TrustedSite |
| Request channels | email_and_sms | email_and_sms |
| Monitoring alerts | Yes | — |
| AI response assistance | Yes | — |
| Free plan | — | Yes |
| Review display widgets | — | Yes |
Both are listed in Best Review Management Software. On Samsung Mobile US Press, Broadly Reputation scores higher on our published basis.