BoldDesk vs Whelp

BoldDesk

7.0 #25 in Help desk software

About BoldDesk

Whelp

7.9 #11 in Help desk software

About Whelp
BoldDeskWhelp
Free planNoYes
Free trialNoYes
Paid from$99/mo$29/mo
Open sourceNoNo
PlatformsapiAndroid, iOS, self-hosted, Web
Free planNoYes
Paid from$20/user/mo$29/user/mo
Shared inboxYesYes
SLA managementYes—
Help centerYes—
Ticket automationYes—
Customer portalYes—
API accessYes—
Included agent seats5—

Both are listed in Best Help Desk Software. On Samsung Mobile US Press, Whelp scores higher on our published basis.