Overview

Avoma is meeting software that captures conversations through a bot and produces transcripts, summaries, and action items. It suits teams that want meeting records shared across paid and view-only seats; its main trade-off is that the paid plans are billed annually and cap paid seats.

Key features

Bot-based capture: Avoma can join meetings on Zoom, Microsoft Teams, Google Meet, Webex, and GoToMeeting. That broad platform coverage is useful for teams with mixed meeting tools, though capture depends on a bot rather than a non-bot workflow.
Transcripts and follow-up: Transcription covers 62 languages, and the product also creates summaries and action items. These features make it a practical record for teams that need both conversation text and a concise follow-up; the facts do not establish other analysis capabilities.
Calendar integrations: Calendar integrations are supported, helping place the meeting workflow alongside scheduling.

Pricing

Avoma uses a freemium model, with a 14-day trial and paid tiers billed annually. The free view-only user tier costs $0.00 USD per free and allows users to watch recordings, view notes and transcripts, comment, and share. It is useful for stakeholders who need to review meetings but do not need a paid seat.

Startup: $19.00 USD per month, billed annually, with up to 25 paid seats and unlimited free view-only seats. This is the lowest-cost paid option and fits smaller teams that need active paid users while sharing records broadly.
Organization: $29.00 USD per month, billed annually, with up to 100 paid seats and unlimited free view-only seats. The higher ceiling suits larger teams, but costs more per month than Startup.
Enterprise: $39.00 USD per month, billed annually only, with a minimum of 10 paid seats and free viewers. The minimum makes it a poor fit for small groups, while teams that meet it can use the higher tier without a stated paid-seat ceiling.

The lower-cost view-only tier is for reviewing and sharing records, not replacing paid seats. The published plan facts do not distinguish the paid tiers by feature set, so the clearest pricing difference is their seat capacity and cost.

Platforms

Avoma is available on web, iOS, and Android. Its meeting capture supports Zoom, Microsoft Teams, Google Meet, Webex, and GoToMeeting, and it offers calendar integrations.

Who it's for

Avoma is best suited to teams that need bot-captured meetings, transcripts across many languages, and summaries or action items, especially when recordings and notes should be shared with people who do not need paid seats. It is less compelling for a small team that requires paid access for everyone under Enterprise, or for buyers who need monthly billing rather than annual commitments.

Pros and cons

Pro: 62-language transcription, summaries, and action items combine meeting records with follow-up in one workflow.
Pro: Unlimited free view-only seats let teams share recordings, notes, and transcripts without assigning everyone a paid seat.
Con: Paid tiers are billed annually, limiting flexibility for teams that want month-to-month pricing.
Con: Enterprise requires at least 10 paid seats, which can make it unsuitable for smaller teams.

Alternatives

For sales-call tracking, compare Sales Call Tracking Software and Customer Interaction Analytics Software; the latter is a better category to explore when interaction analytics is the priority. For appointment-focused workflows, browse Sales Appointment Scheduling Software, while Sales Forecasting Software is the relevant category for forecasting needs. For analysis of sales conversations, consider AI Sales Call Analysis Software or Speech Analytics Software.

Convin has a free plan and offers a manual QA platform, call-auditing templates, automated audit workflow, and audit reporting; choose it when call quality auditing is the priority.
Gong Forecast uses per-user licenses and a platform fee based on supported users, with a customized proposal and no free plan; it may suit buyers seeking that forecast-focused licensing model.
Jiminny has a freemium model and an Insights Seat priced at $42.00 USD per month with a minimum 12-month contract; consider it if its seat model fits your team.
Salesloft has paid Advanced and Elite offerings with package details available by contacting Salesloft; consider it if you want to explore those packages.
CallRail starts with Lead Tracking at $50.00 USD per month plus additional usage, including five numbers and 250 minutes; choose it when call and text tracking, recording, and routing are central.
SendSquared Phone Call Tracking offers customized enterprise pricing based on company scale; it is an alternative to evaluate for vacation-rental and hotel-focused call tracking.
Retreaver is another paid option available on web and iOS.
Nimbata has a free Entry tier with call tracking, marketing reports, spam filtering, and one call flow; consider it when those call-tracking basics meet your needs.

Verdict

Choose Avoma if your team wants bot-based meeting capture with multilingual transcripts, summaries, and action items, and can use free view-only seats to share records widely. Look elsewhere if annual billing or the Enterprise minimum of 10 paid seats does not suit your team.

	Avoma	CIRICO Desktop
Free plan	Yes	No
Free trial	No	No
Paid from	$19/mo	—
Open source	No	No
Platforms	Web, iOS, Android	Windows
Free plan	Yes	—
Paid from	$19/user/mo	—
Transcription	Yes	Yes
AI summaries	—	Yes
Action-item tracking	—	Yes
Meeting recording	—	Yes
Speaker labels	—	Yes

Avoma vs CIRICO Desktop

Avoma

CIRICO Desktop