Assembled vs CCsuite
| Assembled | CCsuite | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | — |
| Open source | No | No |
| Platforms | Web | iOS, Android |
| Free plan | No | — |
| Intraday management | Yes | — |
| Volume forecasting | — | Yes |
| Forecast granularity | — | both |
| Adherence tracking | — | Yes |
| Skills-based scheduling | — | Yes |
| Agent self-service | — | Yes |
Both are listed in Best Call Center Workforce Management Software, Best Customer Service Workforce Management Software. On Samsung Mobile US Press, CCsuite scores higher on our published basis.