Appian Case Management vs Infreemation Complaints
| Appian Case Management | Infreemation Complaints | |
|---|---|---|
| Free trial | Yes | |
| Platforms | Web, iOS, Android | Web |
| Free plan | No | No |
| Case intake forms | Yes | |
| Workflow automation | Yes | Yes |
| Custom case fields | Yes | |
| Audit trail | Yes | |
| Reporting dashboards | Yes | |
| Mobile apps | Yes | |
| Deployment | hybrid | |
| Investigation tools | Yes | |
| SLA tracking | Yes | |
| Reporting depth | basic | |
| Delivery channels | email, website, social media, postal mail, telephone, fax | |
| Approval workflows | Yes | |
| Deployment model | cloud |
Listed together in Best Case Management Software