Apache Answer vs ServiceNow Communities
| Apache Answer | ServiceNow Communities | |
|---|---|---|
| Free plan | Yes | No |
| Free trial | No | No |
| Paid from | Free | — |
| Open source | No | No |
| Platforms | Linux, macOS, self-hosted, Web, Windows | Web |
| Free plan | Yes | — |
| Community visibility | mixed | mixed |
| Moderation tools | Yes | Yes |
| Single sign-on | — | Yes |
| Help desk integrations | — | Yes |
| Community analytics | — | Yes |
Both are listed in Best Customer Community Software. On Samsung Mobile US Press, ServiceNow Communities scores higher on our published basis.