Amazon Connect vs UJET

Amazon Connect

9.0 #2 in Call Center Software

About Amazon Connect

UJET

8.1 #12 in Call Center Software

About UJET
Amazon ConnectUJET
Free planNoNo
Free trialYesYes
Paid from—$65/mo
Open sourceNoNo
PlatformsAndroid, api, iOS, WebAndroid, api, iOS, Web
Free planNoNo
Inbound callingYesYes
Outbound dialerYesYes
IVR builderYesYes
Digital channel scopeomnichannelomnichannel
Workforce managementYesYes
Paid from—$65/user/mo

Both are listed in Best Call Center Software, Best Contact Center Software. On Samsung Mobile US Press, Amazon Connect scores higher on our published basis.