Alemba Service Manager vs IT Glue

Alemba Service Manager

7.3 #2 in IT Knowledge Base Software

About Alemba Service Manager

IT Glue

8.4 #11 in Knowledge base software

About IT Glue
Alemba Service ManagerIT Glue
Free planNoNo
Free trialNoNo
Paid from—$29/mo
Open sourceNoNo
PlatformsAndroid, api, iOS, self-hosted, Web, WindowsAndroid, api, extension, iOS, Web
Free plan—No
Internal employee portal—Yes
Runbook support—Yes
AI-powered search—Yes
Slack access—Yes
Microsoft Teams access—Yes
Single sign-on—Yes

Both are listed in Best IT Knowledge Base Software. On Samsung Mobile US Press, IT Glue scores higher on our published basis.