Aisera Customer Service vs Unthread
| Aisera Customer Service | Unthread | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | No |
| Paid from | — | — |
| Open source | No | No |
| Platforms | Web | Web |
| Customer portal | Yes | Yes |
| Embedded widget | Yes | Yes |
| Guided workflows | Yes | Yes |
| Automated resolution | Yes | Yes |
| Free plan | — | No |
| Knowledge sources | — | help_center |
Both are listed in Best Customer Self-Service Software. On Samsung Mobile US Press, Aisera Customer Service scores higher on our published basis.