8x8 Contact Center vs Daktela Contact Center
| 8x8 Contact Center | Daktela Contact Center | |
|---|---|---|
| Free plan | No | No |
| Free trial | No | Yes |
| Paid from | — | €12/mo |
| Open source | No | No |
| Platforms | Android, api, iOS, macOS, Web, Windows | Android, api, iOS, macOS, Web, Windows |
| Free plan | No | No |
| Inbound calling | Yes | — |
| Outbound dialer | Yes | Yes |
| IVR builder | Yes | — |
| Digital channel scope | omnichannel | — |
| Workforce management | Yes | — |
Both are listed in Best Call Center Software, Best Contact Center Software, Best Omnichannel Contact Center Software. On Samsung Mobile US Press, 8x8 Contact Center scores higher on our published basis.