8x8 Contact Center vs ASAPP CXP

8x8 Contact Center

8.7 #4 in Call Center Software

About 8x8 Contact Center

ASAPP CXP

7.2 #32 in Call Center Software

About ASAPP CXP
8x8 Contact CenterASAPP CXP
Free planNoNo
Free trialNoNo
Paid from——
Open sourceNoNo
PlatformsAndroid, api, iOS, macOS, Web, WindowsWeb, iOS, Android
Free planNoNo
Inbound callingYes—
Outbound dialerYes—
IVR builderYes—
Digital channel scopeomnichannel—
Workforce managementYes—

Both are listed in Best Call Center Software. On Samsung Mobile US Press, 8x8 Contact Center scores higher on our published basis.