8x8 Contact Center vs Ameyo Contact Center

8x8 Contact Center

8.7 #4 in Call Center Software

About 8x8 Contact Center

Ameyo Contact Center

5.7 #19 in Omnichannel Contact Center Software

About Ameyo Contact Center
8x8 Contact CenterAmeyo Contact Center
PlatformsAndroid, api, iOS, macOS, Web, Windowsapi, self-hosted, Web
Free planNo
Workforce managementYes
Outbound dialerYesYes
Inbound callingYes
IVR builderYes
Digital channel scopeomnichannel
Paid from99 /mo
Channels supportedSMS, WhatsApp, RCS, Viber, LINE, Zalo, voice, video
Pricing modelpayg
Programmable voiceYes
Programmable messagingYes
Programmable videoYes
SDK platformsiOS, Android
Phone number supportYes
Maximum participants10,000 participants
Max participants10,000 participants
Meeting recordingYes
Breakout roomsYes
Screen sharingYes
Supported platformsweb, Windows, macOS, iOS, Android, Chrome extension
Key integrationsGoogle Calendar, Microsoft Office 365, YouTube
Voice channelYes
Digital channelsWhatsApp, Instagram, RCS, SMS, chat, email, and social media
AI agent assistanceYes

Listed together in Best Omnichannel Contact Center Software