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Ranked on the record · 14 apps

Best Customer Service Screen Recording Software 2026

These tools capture customer sessions so support and product teams can review interactions.

Compare platform support, deployment choices, and ways to try a tool before committing.

Listings are refreshed nightly, so their order can change. The page shows maker-published details without a published scoring rule.

02

Fullstory

Fullstory suits teams analyzing behavior across web and mobile products using replay, heatmaps, and journey analytics.

AndroidiPhone & iPadWeb+2
Record5.6 Visit
03

Mouseflow

Mouseflow may suit marketing, conversion-rate optimization, ecommerce, UX and design, or analytics teams seeking to understand website visitor behavior.

WebBrowser extensionAPI
Record5.5 Visit
05

Browsee

Browsee suits website teams needing recordings, heatmaps, and interaction signals across supported web frameworks.

Browser extension
Record5.0 Visit
6 AndroidiPhone & iPadWeb — Record5.0 Visit
7
Smartlook

Smartlook may suit teams seeking recordings and event analytics for web or mobile products, particularly those using funnels, heatmaps, or crash reports.

AndroidiPhone & iPadWeb+1 Free plan Record5.0 Visit
8 Web $384 a year Record4.9 Visit
9
LogRocket

LogRocket suits product, engineering, and support teams analyzing web or mobile user behavior.

AndroidiPhone & iPadWeb+2 $176 a month, billed yearly Record4.7 Visit
10
Quantum Metric

Quantum Metric is aimed at enterprises deploying analytics across multiple digital properties, teams, and use cases.

AndroidiPhone & iPadWeb+2 — Record4.5 Visit
11 AndroidiPhone & iPadWeb — Record4.5 Visit
12
Glassbox

Glassbox is aimed at production operations, marketing or business, and product teams examining digital experiences.

AndroidiPhone & iPadWeb+2 — Record4.2 Visit
13 Free plan Record2.7 Visit
14 — Record2.1 Visit

Before you choose

Check platform support

Options in this collection span the web, iOS, Android, APIs, browser extensions, and self-hosted setups. Match the tool to the channels your support workflow uses.

Look for a free way to start

Browsee and Fullstory both show free tiers; Fullstory also offers a 14-day trial, whereas Lucky Orange offers seven days.

Read the pricing terms

Pricing models differ. Browsee has a free tier, with annual subscriptions starting at $19 monthly. Lucky Orange's annual plans begin at $32 per month, while SessionStack uses a free pricing model.

Decide where it runs

Select a hosted service, browser add-on, API, or self-hosted installation. Confirm the tool's platform details and deployment requirements before selecting it.

Questions

Are free tiers available?
Browsee, Fullstory, and SessionStack list free plans. Other tools may use paid pricing or a trial instead.
Which platforms are represented?
Listed options cover web, iOS, Android, API, browser-extension, and self-hosted deployments.
Is there a no-cost way to test one?
Free plans and free trials are available. Fullstory advertises a 14-day trial, while Lucky Orange offers seven days.
What does Browsee cost?
Browsee includes a free tier, and its annual paid subscriptions start at $19 per month.
What does Lucky Orange cost?
Lucky Orange's annual plans start at $32 monthly and include a 7-day trial option.