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Zendesk Contact Center

No phone app

7.1No. 34 of 126
in Call Center Software
  • Recognised40% of the score93
  • Phone app26% of the score0
  • Documented20% of the score78
  • Free plan14% of the score0
Free plan
No
Paid plans from
$33/mo
Runs on
Web
Visit site Alternatives

Summary

Zendesk Contact Center is ranked #34 of 126 in call center software on Samsung Mobile US Press, made by Zendesk Contact Center (San Francisco, California). It runs on Web. There is no free plan. Paid plans start at $33/mo.

Zendesk Contact Center plans and pricing

All plans
Contact Center $83/mo paid yearly; any Zendesk Suite plan is required Unified Agent Workspace · Native inbound and outbound calling · Reporting dashboards · One Minutes Block included zendesk.com · 22 Sept 2026
Minutes Block $33/mo paid yearly; additional blocks can be purchased per user 1,000 Contact Center Minutes zendesk.com · 22 Sept 2026

Compared on call center software

Free plan
Nozendesk.com
Paid from
$19/mozendesk.com
Supported channels
social, Web, mobile, voice, emailzendesk.com
Workflow actions
Yeszendesk.com
Human handoff
Yeszendesk.com
Voice support
Yeszendesk.com
Multilingual support
Yeszendesk.com
API access
Yeszendesk.com

Facts

Inbound calling
Yeszendesk.com · 22 Sept 2026
Outbound dialer
Yeszendesk.com · 22 Sept 2026
IVR builder
Yeszendesk.com · 22 Sept 2026
Digital channel scope
omnichannelzendesk.com · 22 Sept 2026
Workforce management
Yeszendesk.com · 22 Sept 2026

Company

Headquarters
San Francisco, California, United Stateszendesk.com · 23 Sept 2026
Founded
2007zendesk.com · 28 Sept 2026

Best Zendesk Contact Center alternatives

See all 12
Freshcaller No. 1 9.4 iPhone + Android$15/moAmazon Connect No. 2 9.0 iPhone + AndroidGenesys Cloud CX No. 3 8.8 iPhone + Android$75/mo8x8 Contact Center No. 4 8.7 iPhone + AndroidGoogle Contact Center AI Platform No. 5 8.5 iPhone + AndroidDialpad Support No. 6 8.5 iPhone + Android$8,095/mo

Where it ranks on Samsung Mobile US Press

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Sources