ZChat

Plans and prices

Every plan, in full

On the record

AI actions

Built-in actions can book meetings, capture leads, check order status, create Zendesk or Freshdesk tickets, alert Slack, or call a customer API.zchat.com · read 11 Oct 2026

Answers

The product says it declines to answer when its content relevance is below a minimum threshold.zchat.com · read 11 Oct 2026

API

A public REST API is available on every plan with scoped workspace API keys, conversation and contact operations, knowledge article updates, and webhooks.zchat.com · read 11 Oct 2026

Channels

The shared inbox supports website chat, WhatsApp, Instagram, Facebook Messenger, Telegram, Discord, LINE, Slack, Microsoft Teams, email, SMS, and voice.zchat.com · read 11 Oct 2026

Website chatbot

Yeszchat.com · read 24 Sep 2026

Chat channels

websitezchat.com · read 24 Sep 2026

Free-plan limit

After 500 free AI messages in a month, AI pauses until the month resets or the workspace upgrades, while human chat continues.zchat.com · read 11 Oct 2026

Helpdesk and scheduling

It can escalate to Zendesk or Freshdesk, alert Slack, share Calendly or Cal.com booking links, and send events to webhooks.zchat.com · read 11 Oct 2026

Human handoff

Visitors can request a person and the agent receives the same conversation thread with its transcript.zchat.com · read 11 Oct 2026

Intended users

The site describes templates suited to finance, legal, B2B, retail, hospitality, and help-centre sites.zchat.com · read 11 Oct 2026

Knowledge integrations

ZChat syncs Notion pages and imports Google Docs, Sheets, Slides, and YouTube captions.zchat.com · read 11 Oct 2026

Knowledge sources

It can crawl websites, use uploaded documents, connect Notion or Google Docs, import YouTube captions, and use written Q&A pairs.zchat.com · read 11 Oct 2026

Live agent chat

Yeszchat.com · read 24 Sep 2026

Product

ZChat learns from a business website and files, answers visitor questions, and hands conversations to a human when needed.zchat.com · read 11 Oct 2026

Security controls

The product says users can restrict widget embedding by domain, control team permissions, rate-limit requests, block visitors, and store API secrets encrypted.zchat.com · read 11 Oct 2026

SSO

Single sign-on with OpenID Connect providers, including Okta, Entra ID, and Google Workspace, is listed on the integrations page.zchat.com · read 11 Oct 2026

Visitor tracking

Yeszchat.com · read 24 Sep 2026

Website integrations

The one-line loader script works with Shopify, WooCommerce, WordPress, Webflow, Squarespace, Wix, React, and plain HTML.zchat.com · read 11 Oct 2026

Alternatives to ZChat

J JivoChatAndroidiPhone & iPad+5 ZS Zoho SalesIQAndroidiPhone & iPad+5 C CrispAndroidiPhone & iPad+4 C ChatwootAndroidiPhone & iPad+4 F FreshchatAndroidiPhone & iPad+2 L LiveChatAndroidiPhone & iPad+4 BC Brevo ConversationsAndroidiPhone & iPad+2 I IntercomAndroidiPhone & iPad+1

Every alternative, ranked