On the recordRead 2 Oct 202614 facts
Zai
Melbourne, Victoria, Australia
Plans and prices
Customised
Priced on request
Volume discounts · Multi-product discounts · Country-specific rates · Interchange pricing
Read 2 Oct 2026 · hellozai.com
Standard
Priced on request
Australia pricing shown · Domestic card rate includes American Express, Mastercard and Visa · Custom pricing available for large payment volumes, high-value transactions, or unique business models
Read 2 Oct 2026 · hellozai.com
On the record
- API environments
- The API reference documents separate Live production and Pre-live sandbox environments.developer.hellozai.com · read 2 Oct 2026
- Availability limit
- The API reference says UK credit-card and direct-debit transactions are not yet available.developer.hellozai.com · read 2 Oct 2026
- Fraud controls
- The payment collection page describes cardholder-data tokenisation, fraud monitoring, and optional 3DS2 step-up authentication for card payments.hellozai.com · read 2 Oct 2026
- Integrations
- Integration options include RESTful APIs, hosted forms, iframe-based hosted fields, and CMS plugins; the site names WooCommerce as a plugin.hellozai.com · read 2 Oct 2026
- Markets and users
- Zai describes itself as an Australian fintech payments provider and lists fintech, marketplaces, healthtech, payroll, SaaS, proptech, and retail among the business sectors it serves.hellozai.com · read 2 Oct 2026
- Payment methods
- Its collection page lists cards, PayTo through the NPP, BECS Direct Debit, BPAY, and bank transfers as supported payment methods.hellozai.com · read 2 Oct 2026
- Payment workflows
- The platform supports workflows for splitting, holding, routing, and disbursing funds to multiple parties.hellozai.com · read 2 Oct 2026
- Product
- Zai provides an API-powered platform for collecting, sending, and orchestrating business payments.hellozai.com · read 2 Oct 2026
- Reconciliation
- Virtual accounts and PayIDs can be used to match incoming payments in real time.hellozai.com · read 2 Oct 2026
- Security
- Zai says it is a PCI DSS compliant Level 1 Service Provider and undergoes regular audits and reviews by card schemes and partner banks.hellozai.com · read 2 Oct 2026
- Support
- Zai says customers receive a dedicated account manager and access to in-house developers for payment support.hellozai.com · read 2 Oct 2026
- WooCommerce requirements
- The WooCommerce plugin page specifies WordPress 6.x, WooCommerce 7.x to 9.x, PHP 7.4 or higher, and a valid SSL certificate.hellozai.com · read 2 Oct 2026
