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WrightLine
WrightLine · Fayetteville, New York, United States
What it is
WrightLine is a web-based ethics hotline and case-management platform for HR, Legal, and Compliance teams. Employees can submit reports online or by phone 24/7, with anonymity set by default. Reporters may add contact details, upload files, and later return with a report number and PIN to view updates or message investigators anonymously. Organizations can brand their reporting portal with a custom URL, logo, message, and policy documents. Intake forms support required fields and conditional logic, or teams can begin with industry templates. Case workspaces track statuses, priorities, assignments, notes, files, and audit logs. Routing rules assign new cases by round-robin, form, or location. Analytics show trends by form, status, priority, and location, and reports export to CSV. WrightLine says most teams go live within 24 to 48 hours and describes 24/7 availability. The company says it protects confidentiality but names no certification. Pricing is not displayed; the site invites visitors to book a free demo. The maker is based in Fayetteville, New York.
For and against
For
- Accepts anonymous reports online or by phone
- Custom portals support branding and policies
- Forms include conditional logic
- Cases retain notes, files, and audit logs
- Reports export to CSV
Against
- Pricing is not displayed
- No third-party integrations are named
- No certification is identified
- Web platform requires browser access
The verdict
WrightLine combines hotline intake, anonymous follow-up, customizable forms, case workflows, routing, and analytics. Its free demo and stated rapid setup provide an entry point, while pricing and certification details require clarification from the maker.
Who it suits
It suits HR, Legal, and Compliance teams needing anonymous reporting, phone intake, configurable forms, investigations, routing, and case analytics. Organizations wanting branded portals and anonymous follow-up can use those listed options.
On the record
- Analytics and exports
- Analytics cover trends by form, status, priority, and location, and reports can be exported to CSV.getwrightline.com · read 5 Oct 2026
- Anonymous follow-up
- Reporters can use a report number and PIN to return, view updates, and exchange messages with investigators anonymously.getwrightline.com · read 5 Oct 2026
- Assignment rules
- New cases can be assigned using round-robin, form-based, or location-based rules.getwrightline.com · read 5 Oct 2026
- Availability
- WrightLine says its platform is built to be available 24/7.getwrightline.com · read 5 Oct 2026
- Branded portal
- Organizations can customize their reporting portal with their own URL, logo, portal message, and policy uploads.getwrightline.com · read 5 Oct 2026
- Case management
- The case workspace includes statuses, priorities, assignments, notes, files, and an audit log.getwrightline.com · read 5 Oct 2026
- Forms
- Teams can build forms with required fields and conditional logic or start from industry-specific templates.getwrightline.com · read 5 Oct 2026
- Integrations
- The pages reviewed do not name third-party integrations.getwrightline.com · read 5 Oct 2026
- Pricing
- The homepage invites visitors to book a free demo and does not display plan prices.getwrightline.com · read 5 Oct 2026
- Purpose
- WrightLine is an ethics hotline and case management platform for HR, Legal, and Compliance teams.getwrightline.com · read 5 Oct 2026
- Report channels
- Employees can submit reports online or by phone, 24/7.getwrightline.com · read 5 Oct 2026
- Reporter options
- Reports are anonymous by default, reporters can optionally include contact information, and they can upload files during or after submission.getwrightline.com · read 5 Oct 2026
- Reporting channels
- Employees can submit reports online or by phone, 24/7.getwrightline.com · read 5 Oct 2026
- Routing
- Teams can assign cases using round-robin, form-based, or location-based rules.getwrightline.com · read 5 Oct 2026
- Security
- The company says it handles sensitive information and that the platform is built to protect confidentiality; the page does not name a certification.getwrightline.com · read 5 Oct 2026
- Setup
- WrightLine says most teams are up and running within 24 to 48 hours.getwrightline.com · read 5 Oct 2026
- Setup and support
- The company says most teams are live in under 48 hours; a customer testimonial describes responsive, hands-on onboarding support.getwrightline.com · read 5 Oct 2026
- Support
- The site lists [email protected] as an address for questions.getwrightline.com · read 5 Oct 2026
