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On the recordRead 5 Oct 202618 facts
Workpro HR
Workpro HR · Edinburgh, Scotland · founded 1969
Plans and prices
Workpro HR Case Management System
Priced on request
Annual licence, hosting and support costs vary by user access level; optional modules add cost; one-off deployment costs apply
Read 5 Oct 2026 · workpro.com
On the record
- Case capture
- Cases can be recorded from email, letters, web, phone, text or the optional Workpro Connect portal.workpro.com · read 5 Oct 2026
- Document handling
- Documents are stored in case records and can be bundled for sharing; optional PDF editing and redaction are available.workpro.com · read 5 Oct 2026
- Hosting and availability
- Workpro is available as SaaS or on-premise; its standard SaaS hosting uses UK-based ISO 27001 certified data centres and has a stated 99.9% service availability guarantee.workpro.com · read 5 Oct 2026
- Included HR workflows
- The standard HR solution includes 20 configurable case types with stages and outcomes suited to each type.workpro.com · read 5 Oct 2026
- Integrations
- Workpro supports API tools and data feeds, with examples including CRM, payroll, web forms, batch printing and scanning applications.workpro.com · read 5 Oct 2026
- Intended customers
- Workpro says its products serve public- and private-sector organisations, including HR teams handling employee issues across sectors such as government, healthcare, education and retail.workpro.com · read 5 Oct 2026
- Maker
- Workpro is developed by Computer Application Services Ltd, an employee-owned company established in 1969 and based in Edinburgh, Scotland.workpro.com · read 5 Oct 2026
- Notable upgrade limit
- The Workpro Licence Agreement includes one system upgrade per year.workpro.com · read 5 Oct 2026
- Optional manager portal
- Workpro Connect for HR is an add-on self-service portal that lets line managers manage cases and collaborate with central HR.workpro.com · read 5 Oct 2026
- Purpose
- Workpro HR manages complex, sensitive employee relations cases with repeatable processes intended to support fair treatment.workpro.com · read 5 Oct 2026
- Reporting and search
- The product includes standard reports, flexible report writing, dashboards and search down to document level.workpro.com · read 5 Oct 2026
- Security
- The maker states that Workpro encrypts data at rest and in transit, restricts access, maintains an audit trail and supports GDPR compliance.workpro.com · read 5 Oct 2026
- Setup and training
- A typical deployment takes approximately six weeks, and training is delivered online for administrators, users and report writers.workpro.com · read 5 Oct 2026
- Support
- The online Workpro Helpdesk is available 24/7 for customers to log and view support requests.workpro.com · read 5 Oct 2026
- Workflow automation
- Yesworkpro.com · read 20 Sep 2026
