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Viva.com
What it is
Viva.com provides businesses with payment acceptance and financial services for in-person, online, remote, and marketplace transactions. Its Terminal app accepts contactless payments on supported Android and iOS devices. For online sales, Smart Checkout supports more than 40 payment methods, saved cards, multicurrency payments, and decline recovery. Businesses without an online store can request payments by email, use a virtual terminal, or share Quick Pay links. E-commerce plugins are listed for Shopify, WooCommerce, PrestaShop, OpenCart, Magento, and Shopware 6. Developer documentation covers Basic Auth and OAuth 2.0 integrations, testing environments, responses, and error debugging. Viva.com supports recurring payments, marketplace payments, eight currencies, cards, digital wallets, local payment methods, direct debit, and other methods. The company says it enables payment acceptance in 30 countries. UK monthly plans include Omnichannel Default at £3.99/mo, Standard at £10.99/mo, and Premium at £15.99/mo. The listed plans differ in terminal, website, transfer, and user limits; additional monthly charges apply for extra terminal IDs, websites, and users.
For and against
For
- Accepts contactless payments on supported phones
- Smart Checkout supports more than 40 methods
- Supports recurring and marketplace payments
- E-commerce plugins for six listed platforms
Against
- Extra terminal ID or website costs £1.70 monthly
- Extra user costs £0.85 monthly
- Omnichannel Zero has a £3.99 minimum monthly charge
The verdict
Viva.com covers several payment channels, with checkout tools, remote payment options, and integrations for listed commerce platforms. Businesses should compare monthly plan limits and additional-user or terminal charges against their needs.
Who it suits
Viva.com is aimed at businesses handling payments in person, online, remotely, or through marketplaces. Its plugins and developer documentation may also suit businesses connecting payment acceptance to an online store or custom integration.
Plans and prices
Zero
Terminal IDs/websites per item · unlimited digital cards · real-time settlement · users per user
Read 15 Oct 2026 · viva.com
Default
Up to 3 terminal IDs · up to 1 website · unlimited digital cards · real-time settlement
Read 15 Oct 2026 · viva.com
Standard
Up to 10 terminal IDs · up to 3 websites · unlimited digital cards · real-time settlement
Read 15 Oct 2026 · viva.com
Premium
Up to 20 terminal IDs · up to 5 websites · unlimited digital cards · real-time settlement
Read 15 Oct 2026 · viva.com
Omnichannel Default
Up to 3 terminal IDs · up to 1 website · unlimited digital cards · 4 free outgoing transfers
Read 8 Oct 2026 · viva.com
Omnichannel Standard
Up to 10 terminal IDs · up to 3 websites · unlimited digital cards · 15 free outgoing transfers
Read 8 Oct 2026 · viva.com
Omnichannel Premium
Up to 20 terminal IDs · up to 5 websites · unlimited digital cards · 30 free outgoing transfers
Read 8 Oct 2026 · viva.com
Omnichannel Zero
Terminal IDs and websites charged per item · unlimited digital cards · real-time settlement · users charged per user
Read 8 Oct 2026 · viva.com
On the record
- Android requirements
- The Terminal app supports Android 8.1 or later, while its mini card reader requires Android 12 or later.ukhelp.viva.com · read 15 Oct 2026
- Cloud architecture
- Viva.com says its platform is built entirely on Microsoft Azure.viva.com · read 15 Oct 2026
- Company profile
- LinkedIn lists Viva.com as founded in 2010, headquartered in Marousi, Attica, and employing 1,001–5,000 people.linkedin.com · read 15 Oct 2026
- Developer support
- Developer support includes searchable portal documentation, FAQs, GitHub Issues, chat and email support.developer.viva.com · read 15 Oct 2026
- Developer tools
- The developer portal documents Basic Auth and OAuth 2.0 integrations, testing environments, responses, and error debugging.developer.viva.com · read 8 Oct 2026
- E-commerce integrations
- Official plugins are documented for Shopify, WooCommerce, PrestaShop, OpenCart, Magento and Shopware 6.developer.viva.com · read 15 Oct 2026
- In-person payments
- Its Terminal app lets businesses accept contactless payments using supported Android and iOS devices.euhelp.viva.com · read 8 Oct 2026
- Integrations
- Viva provides e-commerce plugins for Shopify, WooCommerce, PrestaShop, OpenCart, Magento, and Shopware 6.developer.viva.com · read 8 Oct 2026
- iPhone requirements
- Tap to Pay on iPhone supports iPhone XS/XR or later and requires iOS 16.7 or later according to the help center.ukhelp.viva.com · read 15 Oct 2026
- ISV ecosystem
- Viva.com says it works with more than 100 certified software providers in 19 countries.ukhelp.viva.com · read 15 Oct 2026
- Legal name
- Crunchbase identifies the legal entity as Viva Payment Services Single Member S.A.crunchbase.com · read 15 Oct 2026
- License
- The end-user agreement governs use of Viva.com applications and services under contractual license terms rather than an open-source license.euhelp.viva.com · read 15 Oct 2026
- Limit: Apple eligibility
- An Apple App Store reviewer says the service requires a fully registered business and is unsuitable for hobby sellers below the registration threshold.apps.apple.com · read 15 Oct 2026
- Limit: Capterra pricing and support
- The same Capterra reviewer cites a €5 monthly fee introduced in 2024 and a marked decline in customer service.capterra.com · read 15 Oct 2026
- Limit: G2 maturity and configuration
- G2 reviewers report that the product still needs maturity improvements and that configuration can be difficult for small businesses.g2.com · read 15 Oct 2026
- Limit: GetApp funds and support
- GetApp reviews include complaints about delayed payout of received funds, weak guidance and customer-service problems.capterra.com · read 15 Oct 2026
- Limit: Google Play login and support
- A Google Play reviewer reports being unable to log in for 15 days and receiving repetitive chatbot responses instead of human help.play.google.com · read 15 Oct 2026
- Notable news: UK authorization
- Viva.com announced UK electronic-money institution authorization from the FCA on 12 October 2023.viva.com · read 15 Oct 2026
