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On the recordRead 11 Oct 202621 facts
VisualVault Case Management
VisualVault Case Management · Tempe, Arizona, United States · founded 2009
Plans and prices
Program-based licensing
Priced on request
Licensed by program · administrative user base affects cost · limitless access for external users
Read 11 Oct 2026 · visualvault.com
On the record
- Audit trail
- Yesvisualvault.com · read 22 Sep 2026
- Availability
- VisualVault says it strives for 100% availability and uses certifications and consistent third-party audits as part of its practices.visualvault.com · read 11 Oct 2026
- Case types
- The page lists benefits applications, regulatory reviews, inspections, incident reports, licensing requests, and citizen service inquiries as examples of cases.visualvault.com · read 11 Oct 2026
- Compliance
- VisualVault says it tracks applicable federal and state requirements through a compliance management system and recommends controls to meet or exceed them.visualvault.com · read 11 Oct 2026
- Custom case fields
- Yesvisualvault.com · read 22 Sep 2026
- Deployment
- cloudvisualvault.com · read 22 Sep 2026
- Case intake forms
- Yesvisualvault.com · read 22 Sep 2026
- Integrations
- The page names Esri ArcGIS, Kofax, SMS messaging, and SAML 2.0 and OAuth 2.0 single sign-on, and describes REST API access for custom integrations.visualvault.com · read 11 Oct 2026
- Mobile access
- The feature list says mobile accessibility enables secure access to case data for field staff and remote teams.visualvault.com · read 11 Oct 2026
- Purpose
- VisualVault Case Management centralizes case data, documents, communications, and workflows for state and local agencies.visualvault.com · read 11 Oct 2026
- Records and audit
- The system provides centralized document management, role-based access controls, and time-stamped audit trails for case activity.visualvault.com · read 11 Oct 2026
- Reporting
- Built-in reporting and analytics provide visibility into case volume, processing times, operational performance, trends, risks, and exceptions.visualvault.com · read 11 Oct 2026
- Reporting dashboards
- Yesvisualvault.com · read 22 Sep 2026
- Security
- VisualVault says it follows NIST SP 800-39 recommendations for managing information security risk and reviews its risk posture on an ongoing basis.visualvault.com · read 11 Oct 2026
- Support
- The stated flat annual licensing fee includes hosting, support, and system maintenance.visualvault.com · read 11 Oct 2026
- Target users
- The case management page describes the solution as designed for state and local agencies, including counties, cities, municipalities, and state governments.visualvault.com · read 11 Oct 2026
- Workflow
- Configurable workflows route cases, tasks, and approvals according to predefined business rules.visualvault.com · read 11 Oct 2026
- Workflow automation
- Yesvisualvault.com · read 22 Sep 2026
