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On the recordRead 12 Oct 202614 facts
Velaro Live Chat
Los Angeles and Baltimore, United States
Plans and prices
Solo
$19a month, billed yearly
1 seat · 500 conversations/mo · web chat · Q&A bot
Read 12 Oct 2026 · v20.velaro.com
Starter
$497a month
1,000 conversations/mo · 1 agent seat · web live chat · AI bot (1 active flow)
Read 12 Oct 2026 · v20.velaro.com
Professional
$1,497a month
5,000 conversations/mo · 3 agent seats · CRM and e-commerce integrations · workflow automation
Read 12 Oct 2026 · v20.velaro.com
Business
$2,997a month
12,000 conversations/mo · 8 agent seats · co-browse · advanced analytics
Read 12 Oct 2026 · v20.velaro.com
Enterprise
$7,997a month
25,000+ conversations/mo · 15 seats included · negotiated volume · SSO/SAML
Read 12 Oct 2026 · v20.velaro.com
On the record
- Accessibility and branding
- The chat designer offers hundreds of style combinations, supports WCAG 2.1 compliance, and can use different designs by webpage, campaign, or service group.velaro.com · read 12 Oct 2026
- Agent routing
- Live Chat supports queues, workflow rules, automated round-robin distribution, and chatbot triage when agents are unavailable or during peak times.velaro.com · read 12 Oct 2026
- Co-browsing
- Agents can start an interactive co-browsing session to guide customers through forms, searches, transactions, and processes, with customer permission.velaro.com · read 12 Oct 2026
- Customer context
- Agents can view visitor browsing activity and preferences, along with marketing data or stored customer data.velaro.com · read 12 Oct 2026
- Customer engagement
- The product page lists proactive invitations, chat widgets and buttons, self-service options, and customizable engagement workflows.velaro.com · read 12 Oct 2026
- Integrations
- Velaro's integrations page lists connections including Salesforce, Microsoft Dynamics, NetSuite, Magento, HubSpot, Zendesk, Okta, AWS, and Microsoft Azure.velaro.com · read 12 Oct 2026
- Mobile apps
- The pricing comparison lists a mobile agent app for iOS and Android on all plans.v20.velaro.com · read 12 Oct 2026
- Plan limits
- The pricing page lists Starter without API access, SMS, WhatsApp, IVR, SSO, co-browse, or visitor tracking.v20.velaro.com · read 12 Oct 2026
- Pricing and trial
- The pricing page says plans have a flat monthly price and no per-AI-resolution charge; the product page offers a free trial and says no credit card is required.v20.velaro.com · read 12 Oct 2026
- Product
- Velaro describes Live Chat as scalable chat software that businesses can customize to fit their brand, sales goals, and customer satisfaction goals.velaro.com · read 12 Oct 2026
- Reporting
- The product page says its enterprise report provides more than 100 analytics and metrics.velaro.com · read 12 Oct 2026
- Security and compliance
- The product page lists cookie opt-in, CDPA, GDPR, HIPAA, PCI, secure forms, SSO, government and proprietary cloud deployments, and the option to transfer data to the customer's own store.velaro.com · read 12 Oct 2026
