UserZoom

Plans and prices

Every plan, in full

On the record

Analysis

Analysis features include automated transcripts, synced playback, timestamped notes, and automatically generated charts and visualizations.usertesting.com · read 11 Oct 2026

Data residency

UserZoom customers can choose EU or US data residency for new accounts on all plans; session data is stored in the selected region.help.usertesting.com · read 11 Oct 2026

Fair usage

For unlimited unmoderated studies, the fair usage policy specifies up to 15 participants for qualitative UX studies and up to 100 for quantitative UX studies, with a 20-minute maximum study length unless otherwise agreed.usertesting.com · read 11 Oct 2026

Integrations

The maker lists integrations including Slack, Teams, Jira, Figma, FigJam, and Miro.usertesting.com · read 11 Oct 2026

Moderated studies

Teams can collaborate during moderated sessions in a virtual observation room hidden from participants.usertesting.com · read 11 Oct 2026

Purpose

UserZoom helps teams create digital experiences using human insight and UX research.usertesting.com · read 11 Oct 2026

Recruitment

The platform offers a global participant network, partner networks, and customers’ own audiences, with more than 200 demographic filters.usertesting.com · read 11 Oct 2026

Reporting

Users can share findings through video clips, highlight reels, and quotes.usertesting.com · read 11 Oct 2026

Security

The UserZoom page describes the platform as SOC 2 Type II certified and GDPR- and HIPAA-compliant.usertesting.com · read 11 Oct 2026

Study sharing

Users can invite audiences through live intercepts or share study links by email, text, Slack, and social media.usertesting.com · read 11 Oct 2026

Study types

Studies can test ideas, designs, prototypes, websites, campaigns, and competitive brands using methods including usability tests, surveys, and information architecture testing.usertesting.com · read 11 Oct 2026

Support

The Ultimate plan offers optional Premier Support with 30-minute Power Sessions, while Ultimate+ includes Premier Support+ with a dedicated consultant and one-hour Power Sessions.usertesting.com · read 11 Oct 2026

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