- Home
- Customer Feedback Software
- UserReport
UserReport
Copenhagen, Denmark
What it is
UserReport is a collection of survey and feedback widgets for websites and apps. Surveys can ask about demographics, Net Promoter Score, satisfaction, device comparisons, and newsletter signup, while the feedback widget gathers ideas and bug reports and lets users vote on suggestions. Teams can tailor feedback text, colors, and logos and offer it in more than 60 languages. Google Analytics integration combines survey responses with behavior data. Website setup uses a code snippet; afterward, surveys and the feedback forum can be configured without changing that code. Documentation includes SDK installation guides for Android and iOS applications. The script loads asynchronously after other content and does not use popup windows. Premium Kits help publishers present and validate audiences, with campaign validation through AudienceReport and custom audience segments. The free plan costs nothing and includes survey and feedback widgets with Google Analytics integration. UserReport, founded in 2010 in Copenhagen, is part of AudienceProject's product suite.
For and against
For
- Survey widget includes NPS and satisfaction questions
- Users can submit and vote on ideas
- Feedback branding supports 60+ languages
- Google Analytics integration is included
- Android and iOS SDK guides provided
Against
- Audience Kits and campaign tools require Premium
- Website installation requires adding a code snippet
The verdict
UserReport combines surveys, public feedback collection, and optional publisher audience tools. Its free tier covers core widgets and Analytics integration, while Premium extends the product into audience and campaign work.
Who it suits
It suits product, website, and app teams collecting structured opinions, requests, and bug reports. Publishers can also use Premium audience tools for Kits, campaign validation, and segments.
Plans and prices
Free
Survey and feedback widgets · Google Analytics integration
Read 9 Oct 2026 · userreport.com
Premium
Publisher tools: Kits · Campaigns · Segments
Read 9 Oct 2026 · userreport.com
On the record
- Audience
- The site presents use cases for news platforms, car brands, bloggers, online shops, travel platforms, and telecommunications companies.userreport.com · read 9 Oct 2026
- Audience segments
- Premium lets publishers create custom audience segments from UserReport data for Kits, campaign validation, and targeting.userreport.com · read 9 Oct 2026
- Campaign validation
- Premium integrates with AudienceReport to measure and optimize campaigns running on publisher media.userreport.com · read 9 Oct 2026
- Company relationship
- UserReport says it is part of AudienceProject's product suite.userreport.com · read 9 Oct 2026
- Customization
- The feedback widget can be customized with a site's text, colors, and logo and is available in more than 60 languages.userreport.com · read 9 Oct 2026
- Feedback
- The feedback widget lets users submit ideas and bugs and vote on ideas so popular requests rise to the top.userreport.com · read 9 Oct 2026
- Installation
- Installation uses a code snippet added to a website, after which surveys and the feedback forum can be configured without changing the code.userreport.com · read 9 Oct 2026
- Integration
- The survey widget integrates with Google Analytics to combine user behavior data with survey insights.userreport.com · read 9 Oct 2026
- Mobile support
- UserReport documentation provides SDK installation guides for Android and iOS applications.helpdocs.audiencereport.com · read 9 Oct 2026
- Premium audience tools
- Premium Kits help publishers validate and showcase audiences across media, websites, and apps, and can be customized and shared with advertisers.userreport.com · read 9 Oct 2026
- Product
- UserReport is a set of survey and feedback widgets for websites and apps that help teams learn who their users are, what they want, and how they think a product can improve.userreport.com · read 9 Oct 2026
- Script behavior
- UserReport's support documentation says its script loads asynchronously after other website content and is embedded without using popup windows.helpdocs.audiencereport.com · read 9 Oct 2026
- Surveys
- The survey widget supports demographic questions, Net Promoter Score, user satisfaction, device comparison, and newsletter signup.userreport.com · read 9 Oct 2026
