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On the recordRead 30 Sep 202614 facts
User Interviews
Plans and prices
Recruit Essential
$41usage-based
60 or 150 sessions · Advanced B2B targeting (+$35/session or +$41/session)
Read 30 Sep 2026 · userinterviews.com
Recruit Pay As You Go
$49usage-based
Flexible number of sessions · Advanced B2B targeting (+$45/session or +$49/session)
Read 30 Sep 2026 · userinterviews.com
Recruit Custom
Priced on request
Starts at 250 sessions · Advanced B2B targeting at custom rate
Read 30 Sep 2026 · userinterviews.com
Research Hub CRM
Priced on request
Starts at 1,000 contacts in your participant CRM
Read 30 Sep 2026 · userinterviews.com
Research Hub Workflow
Priced on request
Starts at 3 seats · Unlimited collaborators
Read 30 Sep 2026 · userinterviews.com
On the record
- APIs
- The Hub Participant API supports custom integrations and real-time participant data refresh, while the Recruitment API provides access to participant targeting, screening, scheduling, and incentive workflows.userinterviews.com · read 30 Sep 2026
- Company founding
- The About page describes the company as founded by three co-founders and says the company is ten years old, but does not state a founding year or headquarters.userinterviews.com · read 30 Sep 2026
- Company status
- The site says User Interviews is now part of UserTesting, Inc., which is acquiring User Interviews.userinterviews.com · read 30 Sep 2026
- Data protection
- Customer data is encrypted at rest with AES-256 and in transit with TLS 1.2 or 1.3; servers are located in the United States.userinterviews.com · read 30 Sep 2026
- Integrations
- The integration directory includes tools such as Zoom, Microsoft Teams, Google Calendar and Meet, Qualtrics, SurveyMonkey, Typeform, and UserTesting; the page says research-tool integrations are available on any plan.userinterviews.com · read 30 Sep 2026
- Notable limits
- Recruit Essential is offered in 60- and 150-session options, Recruit Custom starts at 250 sessions, and Research Hub CRM starts at 1,000 contacts.userinterviews.com · read 30 Sep 2026
- Participant panel
- The company describes its panel as proprietary and says it does not source participants from third parties.userinterviews.com · read 30 Sep 2026
- Purpose
- User Interviews connects researchers with participants and provides access to its panel or a team's own panel for user research, market research, and AI training studies.userinterviews.com · read 30 Sep 2026
- Recruitment
- Its Recruit product targets and screens participants, automates scheduling and incentives, and offers AI-powered matching and fraud detection.userinterviews.com · read 30 Sep 2026
- Research Hub
- Research Hub automates research with a team's users and supports building an opt-in participant panel.userinterviews.com · read 30 Sep 2026
- Screening
- Screeners can use advanced logic and video responses for in-depth participant qualification.userinterviews.com · read 30 Sep 2026
- Security certifications
- User Interviews says it is SOC 2 Type II, ISO 27001, and ISO 27701 certified.userinterviews.com · read 30 Sep 2026
- Support and uptime
- The security page states a 99% uptime commitment and responses to technical support requests within 24 business hours.userinterviews.com · read 30 Sep 2026
- Support options
- The pricing page lists project coordinator and live chat support for Pay As You Go, customer success support for Essential, and prioritized support for Custom.userinterviews.com · read 30 Sep 2026
