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TransUnion SmartMove
What it is
TransUnion SmartMove is a web-based tenant screening service for independent property owners and rental applicants. Depending on the package, reports include ResidentScore, criminal background, credit, eviction, income insights, and identity information. Applicants receive an email, verify their identity, and authorize screening before delivery. Most reports arrive the same day after verification, while a credit report creates a soft inquiry that does not affect the applicant’s credit score. Pricing is per screening rather than subscription: SmartCheck Basic and Background Check Basic cost $25.00 per screening, SmartCheck Plus costs $40.00, and SmartCheck Premium costs $49.00, plus tax where applicable. Owners can pay or, where permitted, pass costs to applicants; tenant-paid screening exposes only the top level. Laws can restrict records returned in some jurisdictions. SmartMove is intended for smaller rental operations without frequent screening needs.
For and against
For
- Credit, criminal, and eviction screening options
- Soft credit inquiry does not affect scores
- Most reports delivered same day
- Per-use pricing without subscription
- Identity verification before reports
Against
- No free trial
- Tenant-paid screening limits package selection
- Record availability varies by jurisdiction
- Prices exclude tax where applicable
The verdict
SmartMove offers package-based screening with per-use billing and applicant authorization. Its report limits and jurisdictional record rules should be reviewed before ordering.
Who it suits
It suits independent rental owners and smaller property management groups that screen tenants occasionally. Applicants can authorize reports online and receive results after identity verification.
Plans and prices
Background Check Basic
ResidentScore · criminal background
Read 4 Oct 2026 · mysmartmove.com
SmartCheck Basic
ResidentScore · criminal background
Read 4 Oct 2026 · mysmartmove.com
SmartCheck Plus
ResidentScore · criminal background · credit · eviction
Read 4 Oct 2026 · mysmartmove.com
SmartCheck Premium
ResidentScore · criminal background · credit · eviction
Read 4 Oct 2026 · mysmartmove.com
On the record
- Applicant consent
- Applicants receive an email, authenticate their identity, and authorize screening before reports are delivered.mysmartmove.com · read 4 Oct 2026
- Credit inquiry
- A SmartMove credit report generates a soft inquiry that does not affect the applicant’s credit score.mysmartmove.com · read 4 Oct 2026
- Integrations
- The renter terms describe access through the SmartMove website or an integration platform, without naming a specific integration.mysmartmove.com · read 4 Oct 2026
- Intended users
- The maker describes SmartMove as suited to independent rental owners and smaller property management groups that do not need frequent screening access.mysmartmove.com · read 4 Oct 2026
- Payment
- The property owner can pay or, where permitted, pass screening costs to the applicant; the service charges per use without a subscription.mysmartmove.com · read 4 Oct 2026
- Privacy
- TransUnion’s privacy notice covers TransUnion Rental Screening Services and was effective July 1, 2026.transunion.com · read 4 Oct 2026
- Purpose
- SmartMove is an online tenant screening service for independent property owners and rental applicants.mysmartmove.com · read 4 Oct 2026
- Record availability
- Federal, state, and local laws may restrict which criminal or eviction records can be returned in some jurisdictions.mysmartmove.com · read 4 Oct 2026
- ResidentScore
- ResidentScore is a tenant screening score that the maker says predicts eviction risk 15% better than traditional credit scores.mysmartmove.com · read 4 Oct 2026
- Screening reports
- Depending on the package, reports include credit, criminal background, eviction, income insights, and identity information.mysmartmove.com · read 4 Oct 2026
- Security
- TransUnion says its security program includes annual or more frequent internal and external penetration tests and certifications including PCI, SSAE 18 SOC II Type II, and ISO 27001.transunion.com · read 4 Oct 2026
- Support
- SmartMove provides a help and FAQ section for screening questions.mysmartmove.com · read 4 Oct 2026
- Tenant-pay limitation
- When the tenant pays, only the top level of the screening service is available to select.mysmartmove.com · read 4 Oct 2026
- Turnaround
- Most screening reports are delivered the same day after the applicant verifies their identity.mysmartmove.com · read 4 Oct 2026
