trACT
London, Ontario, Canada
What it is
trACT is a web-based case management tool for workplace investigations. It guides users from complaint intake through planning, evidence collection, analysis, documentation, and a final report. Prompts and adjustable workflow steps help organize the process, while custom question banks let teams tailor information gathering. The system can produce professional summaries and reports with findings and recommendations. Actions and documents are recorded in audit trails, and every plan includes secure vault storage, summaries, and reports. The maker describes trACT for small and midsize HR teams, third-party investigators, and compliance officers. Users can begin without lengthy installation or integration. Free signup does not require a credit card, and a free assessment tool helps determine whether a complaint meets the threshold for investigation. There is no case-count limit, although extra fees may apply when paid storage allocations are exceeded. Data is stored in Canada on AWS infrastructure in Toronto. After cancellation, accounts remain read-only for 60 days for export, then production data is permanently deleted within 30 days. Encrypted storage and secure authentication are listed security measures.
For and against
For
- Guided workflow from intake through final report
- Custom question banks and editable workflow steps
- Secure vault storage included on all plans
- Audit trails for actions and documents
- Free signup without a credit card
Against
- Extra fees may apply beyond paid storage
- Cancelled accounts become read-only after 60 days
- Data is stored in Canada
The verdict
trACT provides a structured investigation workflow with evidence storage, reporting, and audit trails. Its free signup and assessment tool support evaluation before selecting a subscription tier.
Who it suits
trACT suits HR professionals, workplace investigators, compliance officers, and third-party investigators managing documented investigations. It is specifically described for small to midsize HR teams.
On the record
- Audit trail
- The product records actions and tracks documents through complete audit trails.tractsoftware.ca · read 5 Oct 2026
- Cancellation and retention
- The privacy notice says cancelled accounts remain read-only for 60 days for data export, after which personal information is permanently deleted from production systems within 30 days.tractsoftware.ca · read 5 Oct 2026
- Case and storage limits
- The FAQ says there is no limit on case counts, while additional fees may apply if an account exceeds paid subscription storage.tractsoftware.ca · read 5 Oct 2026
- Case limits
- The FAQ says there are no case limits, though extra fees may apply if an account exceeds its paid storage allocation.tractsoftware.ca · read 5 Oct 2026
- Customization
- Users can create custom question banks, modify workflow steps, and navigate back and forth between steps.tractsoftware.ca · read 5 Oct 2026
- Data residency
- The privacy notice says personal information is stored in Canada on AWS infrastructure in the Canada Central region in Toronto, Ontario.tractsoftware.ca · read 5 Oct 2026
- Data retention
- After cancellation, the account remains accessible in read-only mode for 60 days to export data, after which personal information is permanently deleted from production systems within 30 days.tractsoftware.ca · read 5 Oct 2026
- Evidence storage
- All plans include secure vault storage, audit trails, and professional summaries and reports.tractsoftware.ca · read 5 Oct 2026
- Free assessment
- The website offers a free assessment tool to help determine whether a complaint meets the threshold for an investigation.tractsoftware.ca · read 5 Oct 2026
- Free signup
- The home page says users can sign up for free without a credit card, then choose a subscription tier; it does not state a trial duration.tractsoftware.ca · read 5 Oct 2026
- Guided process
- Guided workflows and prompts help organize investigation steps and documentation.tractsoftware.ca · read 5 Oct 2026
- Guided workflow
- The stated investigation process covers case intake, planning, evidence collection, analysis and documentation, and a final report.tractsoftware.ca · read 5 Oct 2026
- Integrations
- The maker says trACT requires no ERP integration and describes access as immediate without lengthy setup.tractsoftware.ca · read 5 Oct 2026
- Intended users
- The maker describes trACT as built for small to midsize HR teams and also names third-party investigators and compliance officers as users.tractsoftware.ca · read 5 Oct 2026
- Privacy
- The privacy notice says trACT does not sell personal information and does not use analytics, advertising, or cross-site tracking cookies.tractsoftware.ca · read 5 Oct 2026
- Purpose
- trACT helps HR professionals and workplace investigators manage workplace investigations from intake to resolution.tractsoftware.ca · read 5 Oct 2026
- Reports
- trACT offers professional summaries and reports, including reports with findings and recommendations.tractsoftware.ca · read 5 Oct 2026
- Security
- The FAQ says trACT uses encrypted data storage and secure user authentication.tractsoftware.ca · read 5 Oct 2026
