On the recordRead 2 Oct 202614 facts
Case360
Plans and prices
Solo
A$33a month, billed yearly
1 team member · 10 active cases · 5 GB secure storage · 100 AI credits/month
Read 2 Oct 2026 · case360.com.au
Starter
A$66a month, billed yearly
5 team members · 50 active cases · 10 GB secure storage · 200 AI credits/month
Read 2 Oct 2026 · case360.com.au
Professional
A$249a month, billed yearly
25 team members · 500 active cases · 100 GB secure storage · 500 AI credits/month
Read 2 Oct 2026 · case360.com.au
Enterprise
Priced on request
Unlimited users · Unlimited active cases · 1024 GB secure storage · 1000 AI credits/month
Read 2 Oct 2026 · case360.com.au
On the record
- AI Fact Find
- AI Fact Find maps evidence to allegations, marks evidence as supporting, disputing, neutral, or not yet tested, and flags gaps; its output is advisory.case360.com.au · read 2 Oct 2026
- Australian data residency
- The maker says customer data is stored in Australia and identifies Sydney regions for its database, file storage, authentication, hosting, and AI analysis.case360.com.au · read 2 Oct 2026
- Case collaboration
- Multiple investigators can work on a case with live presence, update prompts, and conflict protection against overwriting another person's edits.case360.com.au · read 2 Oct 2026
- Compliance
- Case360 says it handles personal information in accordance with Australia's Privacy Act 1988 and Australian Privacy Principles.case360.com.au · read 2 Oct 2026
- Document intelligence
- The product summarizes uploaded documents, assigns risk rankings, and extracts facts, dates, and names from supported materials including PDFs, Word documents, images, audio, and video transcripts.case360.com.au · read 2 Oct 2026
- Evidence integrity
- Documents have version history and a chain-of-custody hash, and redaction creates a copy while preserving the original.case360.com.au · read 2 Oct 2026
- HRIS integrations
- The HRIS integrations listed are SAP SuccessFactors, Workday, TechnologyOne, and Aurion, with more available on request.case360.com.au · read 2 Oct 2026
- Intended users
- The maker describes Case360 as built for Australian HR professionals, workplace investigation firms, and employment law firms.case360.com.au · read 2 Oct 2026
- Notable plan limit
- Unused monthly AI credits do not roll over, while purchased top-up credits do not expire.case360.com.au · read 2 Oct 2026
- Privacy and access
- The product offers field-level masking of personal information, role-based access or reveal-on-demand, and audit logging of each reveal.case360.com.au · read 2 Oct 2026
- Purpose
- Case360 is a cloud-based workplace investigation case management platform for organising cases, managing documents, assigning tasks, and generating reports.case360.com.au · read 2 Oct 2026
- Reports
- Case360 generates interim and final investigation reports from case data and templates, with export to .docx for review and sign-off.case360.com.au · read 2 Oct 2026
- Security
- The privacy policy lists TLS encryption in transit, AES-256 encryption at rest, multi-tenant data isolation, role-based access controls, and signed file URLs with 15-minute expiry.case360.com.au · read 2 Oct 2026
- Support and service level
- The Enterprise plan includes priority support and an SLA, and the terms state a target of 99.5% monthly uptime.case360.com.au · read 2 Oct 2026
